Our Specialties

 
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Pre-Opening & Restaurant Set Up

Our management covers all aspects of setting up your restaurant. Here are some of the main areas where we will ease the process and add value to your opening.

  • Concept Development

  • Project Management of Design & Fit Out

  • Brand Image & Marketing Strategy

  • Financial Forecasting

  • Market Research & Feasibility Study

  • Employee Orientation - Company Culture

  • Staffing Plan

  • License & Visa Processes

  • Product Selection and Contract Negotiation

  • Policies and Procedures, SOPs

  • Company and Team Manuals

  • Recruitment and Training of Team

  • Menu Development (Engineering & Design)

  • Selection of FF&E, OS&E and Operational Supplies

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Training & Development

Training and development is not only an essential part of any restaurant’s journey to success, but also a vital aspect of a venues corporate social responsibility... ensuring progression of their employees.

We use an eclectic mix of training methods tailored to the needs and demands of each topic. From specific one-on-one training to engaging group presentations, we offer take away material, testing, role play scenarios AND “on the job” guidance.

  • Service Standards

  • Sustainability Practices

  • Orientation - Company Culture

  • Back to Basics Training - Front of House & Kitchen Teams

  • Menu & Beverage Knowledge

  • Workplace Safety

  • Guest Interaction & Building Rapport

  • Train the Trainer

 
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Operational Management

In a highly competitive and constantly changing market, our goal is to provide you with information and solutions to boost guest experience and overall reputation.

  • Service Standards - Training

  • Brand Image & Marketing Strategy

  • Detailed guest experience review with improvement recommendations

  • Employee Orientation - Company Culture

  • Promotional Planning

  • Menu Development (Engineering)

  • Market Research - Competitor Analysis and Price Comparison

  • Staffing - Training, Development and Recruitment Services

  • License Renewal or New License Application

 
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P&L Review

 

To state the obvious, our review aims to optimise your profits. We use our network and experience to offer fact based recommendations in order to achieve this.

  • Cost Control - COGS Structure

  • Cost Control - Reporting

  • Inventory Management

  • Discount Analysis

  • Current Agreement Review

  • Contract Negotiation

  • Detailed Manning Recommendations prioritising optimal Guest Satisfaction